Welcome to www.yoxperfumes.com. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
YOX Perfumes is an online platform offering perfumes and fragrance-related products. Accessing or using the website implies acceptance of these Terms and Conditions.
2. Eligibility
By placing an order, you confirm that:
You are at least 18 years old
You are legally capable of entering into a binding contract
The information provided by you is true and accurate
3. Products and Pricing
All products listed are subject to availability.
We reserve the right to change prices or discontinue items at any time without notice.
Product descriptions and images are as accurate as possible but may differ slightly due to lighting or packaging changes.
4. Orders and Payment
All orders are subject to acceptance and confirmation.
Payments must be made using our secure payment gateway options or Cash on Delivery (available only within the UAE).
We reserve the right to cancel orders for any reason, including suspicion of fraud.
5. Shipping and Delivery
Orders are processed within 1–2 business days.
Delivery timelines vary based on location (UAE: 1–3 days, GCC: 3–7 days, International: 7–14 days).
For full shipping details, please refer to our Shipping Information page.
6. Returns and Refunds
Returns are accepted within 7 days for unused, sealed items.
Refunds are processed after inspection and approval.
For more details, refer to our Return & Refund Policy.
7. Intellectual Property
All content on this website, including logos, text, graphics, and images, is the property of YOX Perfumes and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
8. User Conduct
You agree not to:
Use the site for any unlawful purpose
Upload any harmful or malicious code
Violate or infringe upon our or others' rights
9. Limitation of Liability
YOX Perfumes shall not be liable for any indirect or consequential loss or damage arising from the use of our products or website.
10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect and use your data.
11. Governing Law
These terms shall be governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of UAE courts.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact:
Email: support@yoxperfumes.com
WhatsApp: +97142547736
Business Hours: monday to Friday, 10 AM to 7 PM (UAE Time)
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